A Key Department of Hong Kong Government Uses OceanFax Advanced Enterprise Fax Server to Replace Fax Machine, Leveraging Delegate to Group Feature for Easy Maintenance in Case of Employee Change

Hong Kong – 30 November 2012 – A key department of the Hong Kong SAR Government recently has signed a deal with OceanX to use OceanFax Fax Server to replace fax machine for office automation, leveraging the server’s Delegate-to-Group feature for easy maintenance in case of employee change.

 

Project Background

  • Replace fax machine for office automation
  • 3,000 users & 36 user groups
  • 600,000 incoming faxes per year
  • T1 x 2

 

Feature Highlights

  • Delegate to Group for easy maintenance in case of employee change
  • Group Admin
    • Different from IT administrator
    • A special role in a group, typically assigned to administrative officers and departmental secretaries
    • Can add, delete group members and change member authorities in a group, in addition to everything that group members can do
    • Share the workload for system administrators and release them to handle other more important tasks
  • Auto fax distribution to users according to different member authorities
  • Active-Active module to provide high degree of availability and ensure an uninterrupted fax service
  • Auto Print

 

For more information, please visit OceanFax Advanced Enterprise Fax Server.



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香港-2012年11月30日-香港特别行政区某部门近日与傲讯全通公司签约,选用OceanFax传真服务器取代传真机,实现传真自动化,并采用“委托给用户组”功能,减少繁琐的系统管理手工操作,避免由于员工变动,需时常更新被委托用户。

 

项目背景

  • 取代传真机,实现传真自动化
  • 共有3,000用户及36用户组
  • 每年接收60万份传真
  • T1 x 2


功能亮点

  • 采用“委托给用户组”功能,减少繁琐的系统管理手工操作,避免由于员工变动,需时常更新被委托用户
  • 用户组管理员
    • 有别于IT部系统管理员
    • 用户组中的特殊组员,一般由各部门的文秘担任
    • 除拥有普通组员的所有权限外,还有权增加、删除组员以及修改组员权限
    • 分担系统管理员的工作量,使系统管理员有更多将时间和精力处理处理更重要的系统管理工作
  • 根据组员的不同权限,将传真自动分发给相应用户
  • Active-Active模块:实现系统高可用性,确保传真通信业务不会因任何软硬件故障而导致服务中断和造成损失
  • 自动打印


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